Return and exchange policy
All print and original purchases are final and cannot be returned or exchanged once they have been shipped.
Prints: If your print order arrives damaged, please get in contact with me within 7 days of the print’s arrival with photos of the damage. I will send you a replacement print provided that you cover 50% of the shipping and handling cost. If the print is a limited edition that cannot be replaced, you will be refunded, minus shipping costs.
Originals: Should you receive a damaged original, please contact me right away with photos of the damage so that we can recover the cost with an insurance claim if possible. Please note, some international orders cannot include insurance depending upon the location.
If your order never arrives, please not that an order cannot be considered lost until 30 business days have passed the original shipping date. Once it has been 30 days, we can discuss how to replace your order. All US orders include tracking, and most priority international orders include tracking as well. Please check the tracking in your shipping confirmation email before contacting me please.
Orders Outside the US.
First Class International Mail: This is the default shipping method available for International orders. Tracking is available when possible for your country. Orders may arrive between 2-12 weeks. For
Priority Mail International and Priority Express are available - please get in contact for a quote.
The buyer is responsible for all duties and customs taxes as these are sadly out of my control.
I ship orders every Wednesday unless otherwise specified. I ship around 10AM MT. Any orders placed after this time will be shipped the next week. I do this in order to combine weekly errands in favor of the environment and keep up with my tight schedule. Should you need faster shipping, please contact me and I might be able to arrange for that.
Most first class orders arrive within 2-10 days.
Priority shipping orders usually arrive within 1-3 days but this is not guaranteed. If you want guaranteed 2 day shipping please contact me so that I can give you a price quote for that.
International shipping delivery times may take between 2 and 12 weeks.